Privacy Policy
Effective Date: 07/31/2025
Company Information:
Marketwise Solutions FZCO ("Marketwise", "we", "us", or "our")
License No.: 32430
Registered under: IFZA – Dubai Silicon Oasis, Dubai, UAE
Contact Details:
Email: privacy@marketwisesolution.com
Phone: +971 58 575 8814
Address: Dubai Silicon Oasis, IFZA Free Zone, Dubai, UAE

1. Introduction
Marketwise Solutions FZCO is committed to protecting the privacy and security of your personal data. This Privacy Policy describes our data handling practices concerning our CLOZR services, accessible via our website (https://get.clozr.io) and the CLOZR mobile and web applications.

2. Data We Collect
We may collect and process the following types of personal data:

User Account Information:
- Name
- Email address
- Phone number
- Company name and job title
- Encrypted login credentials

Application Usage Data:
- Device information (type, operating system)
- IP address, browser type, and language
- Usage logs and session data
- Activity within the CLOZR platform (reviews, messages, scheduled content)

Third-Party Integrations:
- Authentication tokens (Google, Facebook, Instagram)
- Data synced from integrated third-party platforms (no login credentials are stored)

3. How We Use Your Data
We use your data solely to:
- Provide, operate, and improve CLOZR services.
- Authenticate and manage your user account.
- Facilitate communication, messaging, and content management features.
- Maintain system security and performance.
- Respond to inquiries and provide support.
- We do not sell, rent, or disclose your personal data to unauthorized third parties.

4. Legal Basis for Data Processing

We process your personal data under the following legal bases:
- Performance of Contract: To deliver services subscribed by users via the CLOZR platform.
- Legitimate Interests: Enhancing the functionality and security of our platform.
- Consent: Where explicitly required and obtained.

We adhere strictly to the UAE Federal Decree-Law No. 45/2021 on Personal Data Protection.

5. International Data Transfers

Personal data may occasionally be transferred internationally. We ensure such transfers comply with applicable UAE laws, employing standard contractual clauses and rigorous data protection agreements.

6. Data Security
We implement robust security measures including:
- Encryption and secure authentication methods
- Strict access controls limited to authorized personnel
- Regular security audits and continuous monitoring

Despite our efforts, no method of data transmission or storage is completely secure. Your use of CLOZR services is at your own risk.

7. Data Retention
Your personal data is retained only as long as necessary to fulfill the purposes outlined or as required by applicable law and contractual obligations.

8. Your Rights
Under UAE data protection regulations, you have the right to:
- Access your personal data
- Correct or update incorrect or incomplete data
- Request deletion under certain conditions
- Object or restrict data processing under specific circumstances

To exercise your rights, contact us via email at privacy@marketwisesolution.com.

9. Cookies and Tracking
Our website may use cookies for enhanced user experience. You may manage or disable cookies through your browser settings. We do not utilize cookies for targeted advertising purposes.
The CLOZR mobile app may use analytics tools for monitoring app stability and usage.

10. Updates to This Policy
We may periodically update this Privacy Policy. Significant changes will be communicated clearly on our website or through direct notifications via CLOZR services.For any queries regarding this policy or data handling practices, please contact us directly using the information provided above.
Thank you for trusting CLOZR with your data.